Shipping policy
Processing Times
🛍 Boutique (Premade) Items
Boutique items typically process within 2–5 business days before shipping.
🎨 Custom & Personalized Items
Custom and personalized items typically process within 5–10 business days depending on design complexity, order volume, and approval timing.
Custom orders begin production after payment is received and final design approval is confirmed.
Shipping Times
Once shipped, most orders arrive within 3–7 business days depending on location and carrier.
Please note that shipping carrier delays may occur during holidays, severe weather, or high-volume shipping periods.
Split Shipments
Some items may ship separately from our partner warehouses to ensure the fastest delivery possible. If your order ships in multiple packages, tracking will be provided for each shipment.
Dropship / Partner Warehouse Fulfillment
Some boutique items may ship from trusted partner warehouses. This allows us to offer a wider variety of styles while keeping shipping times as fast as possible.
Shipping Address Accuracy
Please verify your shipping address at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Stolen Packages
Once a package is marked delivered by the carrier, Sassy Sips & Stitches is not responsible for lost or stolen packages. If your package is missing, we recommend contacting the carrier directly first. We are always happy to help guide you through that process.
Shipping Questions
If you have any shipping questions, please contact:
Sassy Sips & Stitches, LLC
📧 sassysipsandstitches@gmail.com
Customer messages are typically answered within 24–48 business hours.